As you may know Twitter asks users to distill what they want to say to 140 characters.
Well, here is a guide for governments and pulbic institution types for using twitter – it clocks in at a heft 20 pages.
Hmmm, some usefull stuff in here, done by a strategist with UK Government, but 20 pages? In the age A.D.D. and CPA (continuous partial attention) that qualifies as a book.
Template Twitter Strategy for Government Departments