Vancouver based Zite Acquired By CNN: Why are Canadian Media Companies Not In The Game?

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So TechVibes is reporting that the Vancouver based iPad personal news application, Zite, is being bought by CNN for a reported $20-25 million.
At the time of this post there was no official confirmation on the Zite blog, but if true, it is great news for a Canadian start-up that was first germinated at the University of British Columbia.
According to TechVibes “Once official this acquisition story will be a huge feather in Vancouver’s and Canada’s startup cap. Zite evolved from technology developed at UBC and the company has been a poster boy for government programs with grants from Canada’s National Research Council and PRECARN.”

So the question is how does an American media company scoop in and pick up a promising Canadian startup?

The answer: Canadian media companies are asleep at the switch.

In fact, where are all the Canadian media companies? Where is Shaw? Where is Rogers? Where is Bell? Where is Telus?

Oh right there too busy lobbying the CRTC to protect antiquated market share, rather than throwing there hat in the ring and adding next generation news value to their properties.

Meanwhile, for those who don’t know Bell Globe Media owns a number of news outlets including CTV and the Globe and Mail. Shaw Media owns Global News. Rogers owns City TV and host of other news outlets and publications.

The point is not to single out Shaw or Bell  or Rogers but rather to highlight how risk averse all Canadian Media companies are – coddled by governments and regulators, propped up by taxpayers our media landscape is one of stay the course.

Simply put, there is a lot of innovation the start-up media landscape in Canada, the media companies in this country don’t really seem to carry.

The consequence: something that was nurtured and developed here in Canada is ignored by the very companies who may well need it for there future survival.

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PUSH Festival Opening Gala and Vancouver 125th Anniversary Kickoff

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Vancouver Sunflower and Sky

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Netflix On Demand Streaming Service Coming To Canada Fall 2010

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Netflix Coming To Canada

Netflix Coming To Canada

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uploaded by Sudha Krishna

Netflix Launch In Canada Signals Seismic Shift In Canadian Media Industry 

The popular on-demand TV and Movie streaming service, Netflix, is coming to Canada.

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Canadian Netflix members will be able to instantly watch a broad array of movies and TV episodes right on their TVs via a range of consumer electronics devices capable of streaming from Netflix, as well as watching on PCs and Macs.

In addition to representing its inaugural international market, Canada will also mark the first streaming-only service promoted by Netflix.  

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This is the first expansion for Netflix outside of its home base in the United States. At first, content will only be available in English but Netflix said it will be adding French language services soon after the launch in the autumn of 2010.

Though Netflix does provide DVD deliveries in the USA, in Canada, Netflix will be a “streaming only service.”

The news of Netflix’s  launch in Canada should have Canadian broadcasters and the cable and tele-communication companies that own them, worried.

Netflix provides an on-demand service for high quality TV shows and movies without the high cost and hassle of paying for channels, and channel bundles that cable companies offer.

Other companies like Hulu Plus, Apple iTunes Video all operate in this space, all are gradually eating away at the revenue model of cable companies. 

The market in the USA for these services is small but growing fast, very fast – the people who are making the shift to watching TV content online are sometimes called cord cutters. Right there are an estimated 600,000 cord cutters in the United States with that number expected double in 2010.

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Cord cutters don’t yet represent a serious threat to the $84 billion cable/satellite/telco TV access industry, which counts an estimated 101 million subscribers. But they are a leading indicator of the shift to TV viewing on the Web. The cord-cutters make up less than 3 percent of all full-episode viewing on the Web. The rest comes from people who are only beginning to watch occasionally online. An estimated 17 percent of the total weekly viewing audience watch at least one or two episodes of a full-length TV show online. Last year, that percentage was 12 percent, and next year it is forecast to grow to 21 percent.

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Plus, Netflex delivers content to multiple devices including iPhone, the iPad, Xbox, Mac’s, PC’s and of course flat screen TV’s.


But all these on demand streaming services have been unavailable in Canada, until now.

Canadian broadcasters rely for much of their profits on U.S. television shows bought usually every year in Los Angeles. 

Telecommunication companies like Roger’s, Shaw, and Bell all own Canadian TV stations of one kind or another, and they too want to deliver that content, and deliver it to multiple devices just like Netflix but they are big ships often slow to roll out easy-to-use innovative products and services.

Judging by Netflix’s services which I have tried in the USA, Netflix is smaller, more agile, and more in tune with customer needs than bulky, plodding cable and TV companies in Canada.

The TV companies should be particularly worried after all, they are completely dependent on U.S. television shows for the majority of their revenues – revenues that are dependent on an old terrestrial model that simply made money by running Canadian advertisement against U.S. sitcoms, dramas, and movies within Canada. 

For decades it has been like that for media executives in Canada – But some American TV shows, run some Canadian spots against them – and count the cash.

Increasingly, that model is being challenged. 

If media executives don’t figure out how to adapt in this fast changing market the product their peddling on TV may well be available elsewhere online, on mobile, on TV, directly streamed from the United States, with a level convenience and cost that may have Canadians the cutting cord on domestic cable companies thereby cutting the cord on the entire Canadian Media Industry.

That sort of seismic shift won’t come in the form of a dramatic earthquake rather the change will occur like erosion over time.

No, the answer is not to complain to the CRTC to keep Netflix out of Canada.

Netflix has an Canadian email sign up form for Canadians interested in receiving its streaming service.

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Lebron James Website vs Chris Bosh Website – Two Distinct Styles

Lebron Website Carries Extended ESPN Interview | Chris Bosh Website Thanks Toronto – Contrasting Online Communication Strategies

Now that it seems everyone is dumping on LeBron James from the jersey burnings, to the poster removals it is instructive to look at the Lebron James official website and compare it to the Chris Bosh official website.

In terms of public break ups with a city Chris Bosh handled his break up with Toronto with a greater grace than LeBron James handled his break up with Cleveland – granted LeBron is more profile, had a deeper connection with the city and so on.

But focus if you will on the subtle things for a moment like their respective websites.What does Chris Bosh do prominently on his home page? Thank Fans of Toronto, thanks the management of the Raptors, and thanks the entire city of Toronto.

“I just want to thank you guys for one of the best experiences of my life.”

From a web communication perspective Chris Bosh got it right – the tone of the writing was and humble and gracious with the full message of thanks to Toronto visible on the most prominent left hand side of the home page. And then he goes on to acknowledge his new home in Miami on the right hand side – a simple effective splash page.

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Chris Bosh and Lebron James Websites

Chris Bosh and Lebron James Websites

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Now take the web site for Lebron James instead of delivering a simple elegant splash page the user is greeted by his ESPN video interview from Thursday – an extended one no less. 
There is a thank you, of sorts…

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Next year, I will be playing for The Miami Heat. I would like to thank all of my fans for supporting me and I am looking forward to seeing you guys next season as I chase the NBA Championship

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There is no mention of thanking Cleveland, no mention of thank the Cavaliers franchise, and most critically no mention of thanking the Cleveland fans.

To be fair to Lebron he does thank the city and the fans of Cleveland during the ESPN interview but the web communication is about immediate impressions and that is where the Lebron James website falls flat.

What Lebron should have done and maybe still could do (although it could be too late) is to do a video speaking directly into the camera without anyone (ie ESPN’s Jim Grey) interviewing him.

An unfiltered direct to camera address would change the tone of the video (an opportunity to leverage Youtube here as well)  on the Lebron James website – it would have been unfiltered and authentic.

Instead by displaying the ESPN interview so prominently LeBron James is only extending and reinforcing the antagonism of Cleveland and its fans towards him.

Plus, in this case the Bing sponsorship does not help,only reinforcing the corporate nature of the LeBron brand and detracting from what was needed – a personal message from LeBron.

From an online brand management perspective it is the wrong strategic thing to do, and more importantly it shows a remarkable disregard for a city that celebrated him for seven years, and a state that LeBron calls home.

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